How to report a crypto scam in Australia
Act fast. Contact your bank or crypto exchange first to try to freeze the funds, then lodge a report with ReportCyber and alert Scamwatch. Call 000 if you're in immediate danger.
Report online โ the fastest step
Lodge a police-actionable report with ReportCyber, and report the scam to Scamwatch so the National Anti-Scam Centre can issue warnings. For free, human help through the process, contact IDCARE.
Australian Cyber Security Hotline: 1300 292 371 (24/7). IDCARE: 1800 595 160.
Who to report to in Australia
- โขReportCyber โ police-actionable cybercrime report; hotline 1300 292 371.
- โขScamwatch / National Anti-Scam Centre โ report to help issue public warnings.
- โขASIC MoneySmart โ guidance; report investment/crypto scams to ASIC.
- โขIDCARE โ free identity & cyber support; 1800 595 160.
Check before you pay
Before dealing with a platform, read ASIC MoneySmart's crypto-scams guidance and check ASIC's warnings. Scamwatch also publishes current scam alerts. Investment and crypto scams should be reported to ASIC via MoneySmart.
ASIC MoneySmart โ crypto scams โWhere to get help & support
- โขIDCARE โ 1800 595 160; a free case manager to walk you through recovery & identity protection.
- โขScamwatch โ report form and current scam alerts.
Do this right now
- โขStop all contact and send no more money โ including "fees" or "taxes" to withdraw.
- โขContact your bank or exchange first to try to freeze the funds; call 000 if you're in danger.
- โขPreserve evidence: screenshots, wallet addresses, transaction hashes, the scam website or app.
- โขReport the scam wallet address on Chainabuse.
Australia-specific things to know
- โขReport to your bank/exchange first and immediately, then lodge with ReportCyber; call 000 if life is in danger.
- โขScamwatch reports are not police reports โ for a police-actionable report use ReportCyber. Report crypto scams to Scamwatch so the NASC can issue warnings.
- โขLive threat: criminals impersonate police/AFP and quote a fake ReportCyber reference number to trick victims into "moving funds to safety." Real police/AFP will never ask for your seed phrase, wallet access, or transfers.
- โขIDCARE (1800 595 160) is the go-to for a free human case manager.
โ ๏ธ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags โ
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