How to report a crypto scam in Canada
Report to both the Canadian Anti-Fraud Centre and your local police, and contact your bank and crypto exchange immediately to try to flag or recall the payment.
Report online β the fastest step
Use the national Cyber & Fraud reporting system β it's open 24/7 β and call the Canadian Anti-Fraud Centre (CAFC). Report to your local police as well, because the CAFC doesn't investigate individual cases.
Canadian Anti-Fraud Centre: 1-888-495-8501 (MonβFri, 10:00β16:45 ET).
Who to report to in Canada
- β’Canadian Anti-Fraud Centre β national fraud reporting & intelligence; 1-888-495-8501.
- β’Your local police β they handle the criminal investigation; file and keep the report number.
- β’Canadian Securities Administrators (CSA) β investor alerts + registered/banned crypto platform lists. Plus your provincial regulator (OSC in Ontario, BCSC in BC, AMF in QuΓ©bec).
Check before you pay
Before dealing with a crypto or investment platform, check the CSA's investor alerts and its lists of registered vs. banned crypto platforms. You can also verify a firm or individual at aretheyregistered.ca or through your provincial regulator. Many scams use unregistered platforms.
CSA β Investor Alerts βWhere to get help & support
- β’Canadian Anti-Fraud Centre β 1-888-495-8501; victim guidance on their site.
- β’Your local police β for the criminal case and your file number.
Do this right now
- β’Stop all contact and send no more money β including "fees" or "taxes" to withdraw.
- β’Ask your bank and the crypto exchange to attempt a freeze or recall of the transfer.
- β’Preserve evidence: screenshots, wallet addresses, transaction hashes, the scam website or app.
- β’Report the scam wallet address on Chainabuse.
Canada-specific things to know
- β’Report to both your local police AND the CAFC. The CAFC gathers intelligence but doesn't investigate; your local police handle the case. Note your police file number.
- β’Report online 24/7 at reportcyberandfraud.canada.ca; anonymous reporting is allowed, but include wallet addresses, transaction hashes and exchange names.
- β’Check whether a crypto platform is registered or banned on the CSA lists before investing β many scams use unregistered platforms.
- β’QuΓ©bec residents can also report directly to the AMF; the CAFC line and portal serve every province.
β οΈ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags β
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