How to report a crypto scam in France
Act fast. Contact your bank immediately to attempt a payment recall or chargeback, then file a THESEE online complaint and check the platform against the AMF blacklist.
Report online — the fastest step
For a crypto investment scam, the most useful step is filing a THESEE online complaint via the Ministry of the Interior's Ma Sécurité portal — it's built for online financial fraud, no station visit needed. Report fraudulent sites and ads to PHAROS.
Info Escroqueries: 0 805 805 817 (free). AMF Épargne Info Service: 0 801 615 615.
Who to report to in France
- •Police/Gendarmerie — THESEE — online complaint for internet scams via Ma Sécurité.
- •PHAROS — report fraudulent websites and ads.
- •AMF — the blacklist (liste noire) of unauthorised forex/crypto sites; Épargne Info Service 0 801 615 615.
- •cybermalveillance.gouv.fr / 17Cyber — official victim diagnostic & vetted-pro directory.
Check before you pay
Check the fraudulent platform against the AMF blacklist (liste noire) before or while reporting — if it's listed, that strengthens your complaint. Verify legitimate crypto providers on the AMF's registered-provider (PSAN) list.
AMF — blacklists →Where to get help & support
- •cybermalveillance.gouv.fr (17Cyber) — official diagnostic, step-by-step advice & vetted professionals.
- •Info Escroqueries 0 805 805 817 — guidance on which body to contact and evidence to keep. France Victimes: 116 006.
Do this right now
- •Stop all contact and send no more money — including "fees" or "taxes" to withdraw.
- •Contact your bank immediately to attempt a payment recall or card chargeback.
- •Preserve evidence: screenshots, wallet addresses, transaction hashes, the scam website or app.
- •Report the scam wallet address on Chainabuse.
France-specific things to know
- •For a crypto investment scam, filing a THESEE online complaint via Ma Sécurité is the single most useful action — no station visit needed.
- •Check the platform against the AMF liste noire before/while reporting; verify legit providers on the AMF's PSAN whitelist.
- •Call Info Escroqueries 0 805 805 817 for guidance, and use 17Cyber / cybermalveillance.gouv.fr for the online diagnostic.
- •Time-critical: contact your bank immediately to attempt a recall/chargeback, and preserve all evidence before filing.
⚠️ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags →
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