How to report a crypto scam in Italy
Act fast. Contact your bank or payment provider immediately to try to block or recall the transfer, then report online to the Polizia Postale and file a formal denuncia in person.
Report online โ the fastest step
Report online to the Polizia Postale (the "Phishing" category fits crypto/investment fraud). Note the online report does not replace a formal criminal complaint (denuncia/querela) โ you must also file that in person at a Polizia Postale office or Carabinieri station.
Emergency: 113 (or EU 112). CONSOB switchboard: 06 8477 1.
Who to report to in Italy
- โขPolizia Postale โ online report + info; formal denuncia in person.
- โขCONSOB โ "Occhio alle truffe!" hub + the blocked-sites list (oscuramenti).
- โขCarabinieri โ file the formal denuncia/querela at any station.
Check before you pay
Check the name against CONSOB's blocked-sites list (ordini di oscuramento) and its investor warnings โ CONSOB has blocked 1,600+ abusive sites, including 100+ crypto-related. It doesn't recover funds, but a listed site confirms the scam.
CONSOB โ Occhio alle truffe โWhere to get help & support
- โขYour bank or payment provider โ call immediately to try to block or recall a transfer (bonifico).
- โขCONSOB โ Occhio alle truffe โ guidance for investors.
Do this right now
- โขStop all contact and send no more money โ including "fees" or "taxes" to withdraw.
- โขContact your bank or payment provider immediately to try to block or recall the transfer.
- โขPreserve evidence: screenshots, wallet addresses, transaction hashes, the scam website or app.
- โขReport the scam wallet address on Chainabuse.
Italy-specific things to know
- โขTwo steps: the online segnalazione does NOT replace a formal criminal complaint (denuncia/querela) โ you must also file that in person.
- โขTime-critical: contact your bank/PSP first to try to block or recall a transfer before it settles โ often the only chance to recover funds.
- โขBefore/after investing, check CONSOB's oscuramenti (blocked-sites) list and "avvisi ai risparmiatori."
- โขBeware fake "Commissariato P.S. Online" phishing impersonating the Postal Police โ only use commissariatodips.it.
โ ๏ธ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags โ
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