How to report a crypto scam in Mexico
Report to the Policía Cibernética and file a formal complaint (denuncia), and contact your bank straight away.
Report to these authorities
- •Guardia Nacional — Policía Cibernética — call 088 (24/7) or report online with your evidence.
- •FGR (Fiscalía General de la República) — file a formal denuncia.
- •CONDUSEF — for financial-service fraud; verify platforms with the CNBV.
- •Your bank — call immediately to flag the payment.
Do this in every case
- •Stop all contact and send no more money — including "fees" or "taxes" to withdraw.
- •Secure your accounts (passwords + 2FA) and move any remaining crypto.
- •Preserve evidence: screenshots, wallet addresses, transaction hashes.
- •Report the scam wallet address on Chainabuse.
⚠️ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags →
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