How to report a crypto scam in Pakistan
Act fast. Report to the NCCIA (helpline 1991 or its online portal), and if funds moved through a bank or wallet, immediately call your bank and file on SBP Sunwai to attempt a freeze or recall.
Report online — the fastest step
Report to the National Cyber Crimes Investigation Agency (NCCIA) — which replaced the FIA's Cyber Crime Wing — via its online complaint portal or helpline 1991. If money moved via a Pakistani bank, file on SBP Sunwai in parallel.
NCCIA helpline: 1991. SBP consumer helpline: 021-111-727-273.
Who to report to in Pakistan
- •NCCIA — the lead cybercrime body (replaced the FIA Cyber Crime Wing); helpline 1991.
- •SECP — securities regulator; investor alerts naming fraudulent/unauthorised operators.
- •State Bank of Pakistan — Sunwai — banking-fraud complaint portal.
- •Banking Mohtasib — ombudsman for unresolved bank complaints.
Check before you pay
Crypto trading is not licensed in Pakistan, and the SECP warns that all online forex/crypto "trading platforms" soliciting Pakistanis are unauthorised — treat any such platform as high-risk. Check SECP investor alerts and verify any "broker" against SECP-licensed lists before trusting it.
SECP — investor alerts →Where to get help & support
- •SBP Sunwai — for money sent via a bank/wallet; plus your bank's fraud line.
- •Banking Mohtasib — ombudsman for unresolved bank complaints.
Do this right now
- •Stop all contact and send no more money — including "fees" or "taxes" to withdraw.
- •If funds moved via a bank or wallet, call your bank and file on SBP Sunwai immediately to attempt a freeze/recall.
- •Preserve evidence: screenshots, wallet addresses, transaction hashes, the scam website or app.
- •Report the scam wallet address on Chainabuse.
Pakistan-specific things to know
- •Crypto trading isn't licensed in Pakistan; the SECP warns all online forex/crypto platforms soliciting Pakistanis are unauthorised — treat them as high-risk by default.
- •Report to the NCCIA first (portal or 1991); you can also file via the Pakistan Citizen Portal (citizenportal.gov.pk).
- •Time-critical money step: if funds moved via a Pakistani bank/wallet (e.g. a Raast/IBFT transfer), immediately call your bank AND file on SBP Sunwai in parallel with the NCCIA report.
- •Verify any "broker" against SECP-licensed lists (via PSX/PMEX) before trusting it.
⚠️ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags →
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