Where do I report a crypto scam in the Philippines?

Call the CICC Inter-Agency Response Center on 1326 (24/7) for time-critical help, file a criminal complaint with the PNP Anti-Cybercrime Group (acg.pnp.gov.ph) or NBI Cybercrime, and report bank or e-wallet fraud to the BSP. Check SEC advisories for the platform.

What is the 1326 hotline?

1326 is the Philippines toll-free, 24/7 CICC Inter-Agency Response Center hotline. It can coordinate in real time with banks and e-wallets like GCash and Maya to try to flag or freeze funds — call it first.

Can someone recover my stolen crypto for a fee?

No. Legitimate Philippine agencies use .gov.ph sites and never charge victims. Anyone promising to recover funds for an upfront fee is a second scam.

Reporting guide · 🇵🇭 Philippines

How to report a crypto scam in the Philippines

Act fast. Call the CICC hotline 1326 first — it can coordinate with your bank or e-wallet to try to freeze funds — then file a formal complaint with the PNP Anti-Cybercrime Group or NBI.

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Report online — the fastest step

Call 1326 first for time-critical help, then file the criminal complaint online with the PNP Anti-Cybercrime Group (or NBI Cybercrime). For bank or e-wallet fraud (GCash, Maya), use the BSP's BOB chatbot to get an instant case reference.

PNP-ACG — file an e-Complaint → NBI — file online →

CICC Inter-Agency Response Center: 1326 (toll-free, 24/7). PNP-ACG: (02) 8414-1560.

Who to report to in the Philippines

•CICC Inter-Agency Response Center — 1326 (24/7); coordinates with banks and e-wallets.
•PNP Anti-Cybercrime Group — file the e-Complaint; hotline (02) 8414-1560.
•NBI Cybercrime Division — file online; usually needs a follow-up notarized affidavit in person.
•BSP — for bank/e-wallet fraud; BOB chatbot, consumeraffairs@bsp.gov.ph, (02) 8708-7087.
•SEC Philippines — advisories & cease-and-desist orders; report via imessage.sec.gov.ph.

Check before you pay

Check the SEC Philippines advisories and cease-and-desist orders before investing — the SEC issues frequent public advisories naming unregistered crypto and investment schemes. Verify an entity there, and report new ones via SEC iMessage.

SEC Philippines — advisories →

Where to get help & support

•CICC 1326 (24/7) — time-critical help; can reach banks and e-wallets.
•BSP — BOB chatbot / consumeraffairs@bsp.gov.ph / (02) 8708-7087 for bank & e-wallet fraud.

Do this right now

•Stop all contact and send no more money — including "fees" or "taxes" to withdraw.
•Call 1326 or your bank/e-wallet immediately to try to freeze the funds.
•Preserve evidence: screenshots, wallet addresses, transaction hashes, the scam website or app.
•Report the scam wallet address on Chainabuse.

Philippines-specific things to know

•Call 1326 first for time-critical crypto or e-wallet fraud — the CICC can coordinate in real time with banks and e-wallets (GCash, Maya).
•Two-track reporting: for the criminal case, file with PNP-ACG (e-Complaint) or NBI Cybercrime; for the money side, use BSP's BOB chatbot for an instant case reference.
•Check SEC advisories before and after investing; report new schemes via imessage.sec.gov.ph.
•Stick to .gov.ph: fake "ACG eComplaint" look-alike domains exist — the official one is acg.pnp.gov.ph. Reporting to CICC/PNP/NBI is free.

⚠️ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags →

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