How to report a crypto scam in Singapore
Act fast. If you've just transferred funds, call the ScamShield Helpline on 1799 or your bank at once to try to freeze the money, then file a police report online.
Report online β the fastest step
Call the ScamShield Helpline (1799) first for advice and to be routed to your bank β then lodge the formal police report online. The helpline can't file a report for you, so do both.
ScamShield Helpline: 1799 (24/7). Police emergency: 999; police hotline 1800-255-0000.
Who to report to in Singapore
- β’ScamShield Helpline β 1799 (24/7); advice + connects you to your bank.
- β’Singapore Police Force β file a police report via E-Services; tips via i-Witness.
- β’Monetary Authority of Singapore (MAS) β check the Investor Alert List before dealing with any platform.
Check before you pay
Check any crypto or investment provider against the MAS Investor Alert List β a searchable public list of persons and entities not licensed or regulated by MAS that may be wrongly perceived as regulated. Dealing with an unregulated entity means you lose the protections of MAS-administered laws. (MAS has added major crypto exchanges to this list; inclusion means "not licensed by MAS," not necessarily a ban.)
MAS β Investor Alert List βWhere to get help & support
- β’ScamShield Helpline 1799 (24/7) β call if unsure; it can connect you to your bank.
- β’Install the ScamShield app β check suspicious numbers, messages and links.
Do this right now
- β’Stop all contact and send no more money β including "fees" or "taxes" to withdraw.
- β’Call 1799 or your bank immediately to try to freeze or recall the money.
- β’Preserve evidence: screenshots, wallet addresses, transaction hashes, the scam website or app.
- β’Report the scam wallet address on Chainabuse.
Singapore-specific things to know
- β’Two-step response: 1799 can't file a police report β use it for advice and to reach your bank, then lodge the formal report online at police.gov.sg E-Services (or any Neighbourhood Police Post).
- β’Time-critical: if you just transferred funds, call 1799 or your bank at once β the helpline fast-tracks you to your bank to try to freeze or recall the money.
- β’Install the ScamShield app to check suspicious numbers, messages and links before acting.
- β’Check any crypto or investment provider on the MAS Investor Alert List first.
β οΈ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags β
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