How to report a crypto scam in Spain
File a complaint with the police cybercrime unit, get free guidance from INCIBE, and contact your bank straight away.
Report to these authorities
- •Policía Nacional or Guardia Civil — file a denuncia (online complaints must be ratified at a station within 72 hours).
- •INCIBE — free cybersecurity helpline 017 for guidance.
- •CNMV — for investment scams and unauthorised firms.
- •Your bank — call immediately to flag the payment.
Do this in every case
- •Stop all contact and send no more money — including "fees" or "taxes" to withdraw.
- •Secure your accounts (passwords + 2FA) and move any remaining crypto.
- •Preserve evidence: screenshots, wallet addresses, transaction hashes.
- •Report the scam wallet address on Chainabuse.
⚠️ Beware "recovery" services. Anyone who contacts you promising to get your money back for an upfront fee is almost always a second scam. See the red flags →
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